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Eneba Customer’s Q&A
Eneba Features and Benefits
Key Features and Benefits of Eneba.com:
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Wide Range of Digital Products:
- Game Keys: Offers keys for Steam, Epic, GOG, Xbox, PlayStation, and Nintendo eShop.
- Gift Cards: Provides gift cards for various platforms.
- Mobile Top-Ups: Allows for mobile top-ups and e-money vouchers.
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Affordable Prices:
- Known for offering super cheap digital game keys and other products.
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Seamless Browsing Experience:
- Updated platform for a convenient and smooth browsing experience.
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Robust Customer Support:
- Backed by robust customer support and fraud prevention measures.
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Brand Partnerships:
- Collaborates with brands to offer exclusive deals, cashback, and other customizable features, enhancing the shopping experience for gamers.
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Large User Base:
- Serves over 15 million buyers annually, with a strong and loyal following among gamers.
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Custom Brand Partnerships:
- Offers unique tailor-made partnerships that combine the value proposition of both parties, resulting in high engagement and conversion rates.
Eneba Pricing
Eneba.com offers various game service subscriptions and digital game keys at cheaper prices. Here are some specific deals:
- Game Service Subscriptions: Eneba provides cheaper options for subscriptions like Xbox Game Pass and other game services, including Final Fantasy and RuneScape.
- Xbox Deals: You can find excellent deals on Xbox Live games, gift cards, and memberships.
- Digital Game Keys: Buy PC keys, CD keys, and console game keys for platforms like Steam, Origin, Uplay, Epic Games, GoG, Xbox, and Nintendo at discounted prices.
For the most up-to-date pricing information, visit Eneba.com directly.
About eneba.com Payment Method?
Eneba.com supports a great variety of payment methods to satisfy all of its customers. Customers can select from Paypal, debit and credit cards, Paysafecard, and more. The payment methods made available on the checkout page are limited by the vendor, the customer's region, and the type of product being purchased. If a specific payment method is not listed, it means that it cannot be used to complete the purchase. For physical purchases, Eneba accepts Paypal, Eneba wallet, credit or debit cards, instant bank payments, and alternative payment methods. The extensive list is available on checkout. Please note that the available payment methods may vary depending on the region and the type of product being purchased.
Eneba FAQs
Eneba Alternatives
The top 10 Eneba.com alternatives based on various sources include:
- G2A.COM - Known for its wide selection of gaming keys and virtual goods, with a focus on convenience and security.
- Instant Gaming - Offers a variety of game-related products, including gift cards and memberships, with 24/7 customer support.
- Kinguin - A digital marketplace specializing in Steam CD keys and PC game keys, with a user-friendly interface.
- Gamivo - Provides a wide range of digital products, including video game keys, gift cards, and software, at competitive prices.
- Steam - The most popular digital distribution platform for games, offering a vast library of titles and related media.
- GOG.com - A digital distribution platform known for its DRM-free games, emphasizing a gamers-first approach.
- Green Man Gaming - A global online videogame store with a multi-platform catalogue of over 6,600 games.
- CDKeys.com - Offers game keys for various platforms, including Steam, Origin, and Battle.net, with competitive pricing.
- PlayerAuctions, Inc. - An online marketplace for buying and selling virtual items, accounts, and in-game currency.
- Xbox.com - While primarily a console platform, it also offers digital game purchases and subscriptions.
These alternatives are ranked based on their similarity to Eneba in terms of product offerings, customer ratings, and market overlap.
How To Open A Eneba Account?
To open an account on eneba.com, follow these steps:
- Visit the official website of Eneba.
- Click on "Register" and fill in the required information.
- Enter your e-mail address and password.
- Confirm your email. You will receive a confirmation email to the address you provided. Click on the link in that email to verify your account.
- You will have the option to link a social media account either during registration or any time later.
Remember, an account is not required to make purchases on Eneba, but it is recommended if you want to conveniently track your orders. Enjoy shopping on Eneba!
What are some popular games on Eneba?
Here are some popular games available on Eneba:
- Torchlight 2
- Anthem
- Assassin's Creed: Chronicles Trilogy
- Shadow of the Tomb Raider
- Resident Evil 2 / Biohazard RE:2
- The Elder Scrolls V: Skyrim
- Grand Theft Auto V: Premium Online Edition
- Farming Simulator 19
- Wargroove
- Minecraft: Windows 10 Edition
In addition, the trending games include:
- Jagged Alliance 3
- Minecraft: Java & Bedrock Edition
- Disco Elysium - The Final Cut
- Tiny Tina's Wonderlands: Chaotic Great Edition
- Lords of the Fallen Deluxe Edition
- F1 23
- 7 Days to Die
- The Quarry - Deluxe Edition
- Batman: Arkham Collection
These games are incredibly immersive and entertaining, providing unforgettable experiences for players. They come in many genres and revolve around very different topics, catering to a wide range of player preferences. Please note that availability and prices may vary.
How do I buy a game key from Eneba?
To purchase a game key from Eneba, follow these steps:
- Registration is optional. If you choose to register, you will have access to all your keys in one place and easy login via social apps.
- Browse through Eneba by categories, price, popularity, platform, etc. Once you find the game (or bundle) that you like, select it.
- Make sure the game is for the platform you want and that you will not be restricted from activating the game in your location.
- Once the offer is chosen, click on Add to cart if you want to continue browsing or Buy now and you will be instantly taken to checkout.
- In checkout, you can review your order and use a discount code for your purchase.
- Select a payment method and fill in the payment details. When the payment goes through, you have a CD key to activate your game.
- You can copy the key from the Eneba page (My Library if you are a registered user) or from the confirmation letter sent to you.
Remember to check the system specifications before purchasing to ensure you won't have any trouble running the game. Enjoy your gaming!
Can I sell my old video games on Eneba?
Yes, Eneba is a platform where old video games can be sold. To start selling, one needs to be over 18 years old, create an account on Eneba, and verify the account by adding the necessary information. Once these requirements are fulfilled, the user can go to the "Create listing" page and follow the step-by-step instructions provided on the "How to create a listing" page to upload the product that they want to sell. It's also possible to sell pre-loved video gaming, console, PC, and accessory listings on Eneba.
About eneba.com Prices and Cost?
Eneba.com is a marketplace for gamers where games and gift cards for PC, PlayStation, Xbox, and Nintendo can be purchased. The site offers a variety of price ranges for games, including games under $1, games under $2, games under $5, games under $10, games under $25, games under $50, and games for $50 and more.
For example, Fortnite bundles can be purchased at a cheaper price. The cost of Fortnite V-Bucks Gift Cards ranges from $9.76 for 1000 V-Bucks to $94.41 for 13500 V-Bucks. Other Fortnite items such as the Catwoman's Grappling Claw Pickaxe and the Batman Who Laughs Outfit can be purchased for $6.05 and $4.91 respectively.
In addition to games and gift cards, Eneba also offers subscriptions. The subscription costs 3 EUR per month, including VAT.
For EA Play, the price varies depending on the platform, region, and the type of subscription chosen. The standard EA Play membership in the USA region costs $4.99 per month or $29.99 per year. The premium EA Play Pro price is $14.99 per month or $99.99 per year.
About eneba.com Popular Products and Services?
Eneba.com is a fast-growing marketplace for gamers. It specializes in reselling video games, Amazon gift cards, and other digital items related to gaming. This includes DLC packs, season passes, Game Pass subscriptions, PlayStation Plus subscriptions, and much more. The platform offers games and gift cards for PC, PlayStation, Xbox, and Nintendo in a safe and affordable way. Eneba belongs to a category of gaming marketplaces known as key resellers, such as G2A, Fanatical, and Green Man Gaming. When a purchase is made on the website, Eneba sends an activation key through the email provided. This key code is used to activate the game or service bought the same way it is activated when bought directly from an official store, such as Steam, Epic Games, Xbox/PlayStation (PSN/Game Pass) stores, Nintendo Switch store, Humble Bundle, and GOG. The main advantage of buying from key reselling websites is that they offer popular games at a much cheaper price. However, the main downside of these websites is that the source of the game is rarely known, and there’s no way to verify the key except after making a purchase.
What is the refund policy of Eneba?
Eneba's refund policy allows for a product key to be returned in two cases: before the product code is viewed (not displayed), and if there's an issue with the product code itself (it is either invalid or previously used). However, if the key has been displayed, a refund is unfortunately not possible. This is due to Eneba being a digital key marketplace, and the sellers do not have any technical means to revoke or deactivate a viewed key. For any issues with a purchased key, contacting the Customer Support Team is recommended.
How does Eneba ensure that their keys are legitimate?
Eneba, an online game key store, has a Secure Key System to ensure the authenticity of all keys sold on the platform. This system is one of the notable features designed to enhance user experience and guarantee secure, hassle-free transactions. Eneba manages the sellers they work with, fulfills orders successfully, and provides support for their customers. One of the main ways they control the quality of their marketplace is by accepting only trusted and reliable sellers into their platform. They have a strict vetting process and standards for sellers that result in a low single-digit acceptance rate into their program. They only accept third-party sellers who acquired their inventory through legitimate means such as wholesale, seasonal discounts, and regional sales. In the off chance that a problem seller makes it through their application process, they're kicked out after the first sign of dishonesty. Any customer affected would get their order refunded or replaced immediately. Eneba is committed to security and privacy. Advanced encryption technology guards all activities on the site. SSL protocol encrypts customer data to prevent anyone accessing it without permission. Eneba uses end-to-end encryption when communicating with customers. It ensures GDPR compliance. Tips for ensuring legitimate Eneba keys include checking seller ratings and reviews, choosing trusted sellers, and reading product descriptions carefully.
Are there any risks associated with buying from key resellers like Eneba?
Key resellers like Eneba operate as online marketplaces, and while they can offer popular games at much cheaper prices, there are certain risks associated with buying from these platforms. One of the main risks is that buyers rarely know the source of the game, and there's no way to verify the key except after making a purchase. This means there is always a chance for third-party sellers to provide a faulty and/or illegitimately sourced product. However, Eneba is known to vet its sellers thoroughly, which can help mitigate some of these risks. It's important for buyers to be aware of these potential issues when considering purchasing from key resellers.
What is Eneba wallet?
The Eneba Wallet is a secure payment method on the Eneba platform. It allows users to make payments from the funds in their Eneba account without the need for additional bank or other financial data. Only registered Eneba users can use the Eneba Wallet as a payment method. Before making any purchases, the user must top up their wallet to have a sufficient amount of funds for a successful transaction. To use the Eneba Wallet, a user must register with Hyperwallet. Eneba utilizes Hyperwallet payment services to assist in transactions made between users or between users and vendors. Gift Card Terms and Conditions apply for Eneba Wallet transactions. The Eneba Wallet is not region-restricted, however, the condition for using this payment method is that the user must be registered on the Eneba website.
eneba.com Return Policy?
Eneba.com is a platform that provides a venue for video game enthusiasts to connect and purchase various gaming-related content. It's important to note that all transactions are conducted between users and vendors, and Eneba does not engage in selling or purchasing digital content directly.
Regarding the Return Policy, a product key can be returned to receive a refund in two cases: 1. Before the product code is viewed (not displayed). 2. If there's an issue with the product code itself (it is either invalid or previously used).
However, if a user changes their mind only after viewing the key and wants to return the product key to get a refund, that is unfortunately not possible. This is due to the nature of the digital key marketplace, where the seller of the product is not a direct publisher of the key and does not have any technical means to revoke or deactivate a viewed key.
As for the Shipping Policy, the shipping fee is paid by the buyer when purchasing an item. Once a sale is made, the buyer will get an already registered and prepaid shipping label. The shipping fee for the buyer depends on the size of the purchased item and the chosen shipping provider. Please note that Eneba is a digital marketplace, and physical shipping may not apply to all transactions.
Can I sell my game on Eneba.com?
Yes, Eneba.com allows people to sell their games. To start selling, one needs to create an account, fill out a KYC form, and wait for verification. After verification, the Eneba Wallet needs to be set up. Once these steps are completed, selling can begin. It's also possible to automate sales using API integration. If a game is not found in their list, there's an option to request the product, and the team will add it. However, it's important to note that the keys or gift cards sold through Eneba should be legally obtained.
How do I contact Eneba customer service?
To contact Eneba customer service, the best way to resolve issues quickly is to create a ticket. For business related questions, the contact email is business@eneba.com. If you are a journalist or blogger, questions can be answered at media@eneba.com. For job inquiries, get in touch with the Talent team at jobs@eneba.com. There is also a customer service line available during business hours and a live chat option for immediate help.